Thomson Reuters Core Publishing Solutions is committed to ensuring customer satisfaction by driving continuous improvement throughout the organization. In addition, Core Publishing Solutions is committed to educating the future leaders of the print industry by offering programs that allow students to tour the facility and learn about the processes that create the culture of continuous improvement we live by.
To that end, on April 11, 2014, Core Publishing Solutions hosted an educational event for the Stout Typographical Society. Started in 1926 and one of the oldest organizations on the UW-Stout campus, the student-run, on-campus organization provides quality printing solutions to student groups, campus departments, and local businesses. The organization prides itself on helping students in the Graphic Communications Management major obtain practical experience during their educational career that helps develop future leaders of the print industry.
The program started with an overview of Core Publishing Solutions. At 1.1 million square feet, Core Publishing Solutions is one of the largest book manufacturing and distribution facilities in the country, producing close to 50,000,000 units a year. In order to keep pace with the ever changing publishing marketplace, the focus is to seamlessly integrate offset and digital workflows. This allows Core Publishing Solutions to provide publishers the flexibility they need as they shift titles between digital and offset runs.
The students then learned how Core Publishing Solutions has been able to reduce costs, increase efficiencies and provide so much value to their customers. It all starts by championing a Continuous Improvement Culture throughout the whole facility. With continuous improvement, there is no final destination on the improvement journey as the whole operation is always striving to eliminate waste, create better processes and be open to the possibility that change may lead to a more efficient way to complete a step in the manufacturing process.
In order to implement the Continuous Improvement Culture, the students learned about all of the elements that are involved when that culture is created. They are seen in this chart below:
One of the first goals is to reduce non value moves by creating a more organized workplace. The early impacts of the implementation showed the employees what the benefits of the culture would create: simplicity, teamwork, visual changes and recognition. From there, creating standard work processes throughout the organization by focusing on the safest, most efficient and quality way to perform each task helped Core Publishing Solutions take another step on the continuous improvement path. After the class work was done, the students were able to tour the facility and see firsthand what they had just learned about in the classroom. The opportunity for the students to see how the continuous improvement culture actually worked on the production floor.
Core Publishing Solutions takes its role as one of the leaders in the book manufacturing and distribution business very seriously. Educating the future leaders of the industry as well as continually striving to develop more efficient ways to manufacture and distribute books for our customers are both ideals that we form the backbone of our organization. We look forward to hosting the Stout Typographical Society next year. If you are interested in an educational event for your school or publishing organization, please do not hesitate to contact me at firstname.lastname@example.org.